Braven Health Smart Card
The Braven Health Smart Card gives members easy access to their extra benefits allowances for things like eligible over-the-counter products, fitness equipment and more. It works just like a debit card at eligible retailers.
Card Summary
- Quarter 1: Jan - Mar
- Quarter 2: Apr - Jun
- Quarter 3: Jul - Sep
- Quarter 4: Oct - Dec
KEEP THIS CARD
‡Your quarterly allowance (OTC, Grocery*) will be reloaded each calendar quarter.
Funds expire at the end of each quarter and will no longer be available.Braven Health Smart Card
[Announcer]
The Braven Health Smart Card gives you access to a wide range of your extra benefits.
It’s as easy as swiping your card.
But first, you must activate your Smart Card before using it. You can do this online at BravenSmartCard.com or by calling 1-844-210-2175.
[Text Appears: Activate Your Card
BravenSmartCard.com
Call 1-844-210-2175 (TTY 711)]
[Image on Screen: QR code]
Here are three important things to know about your Braven Health Smart Card.
[Text Appears: 3 Things to Know About Your Braven Health Smart Card]
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Number one. You can use your Smart Card like a debit card to access hundreds of dollars in extra benefits.
[Text Appears: 1. Use your Smart Card to access extra benefits]
You have separate allowances for health-related items and services. This includes allowances for over-the-counter items, your Fitness benefit, health-related items and services under your Flex benefit and the Grocery benefit for those who qualify.
[Text appears: Separate Allowances for Health-Related Items and Services
-OTC items
-Fitness programs and equipment
-Flex benefit
-Grocery items* (For those who qualify)]
Plus, you can earn a bonus allowance from the Healthy Journey Rewards Program when you complete health-related activities.
[Text appears: Get Rewarded for Health-Related Activities
-Annual wellness visit
-Breast cancer screenings
-Colorectal cancer screenings
-And more!]
Number two. OTC and Grocery benefit allowances get loaded onto your card every three months.
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Be sure to use these allowances before the end of each quarter, because they will not carry over.
[Text appears: Reloads Every Three Months
-January 1
-April 1
-July 1
-October 1
(Only members with certain chronic conditions qualify for the Grocery benefit)]
At the start of each quarter – your card will then be reloaded with a new 3-month allowance.
Just remember, check your balance often because any unused balances will expire at the end of each quarter before new funds are added.
Number three. It’s easy to check your balance for each benefit allowance.
[Text appears: 3. Create an online account]
When you create an online account, you can check your balance, find and buy eligible items and locate participating stores near you.
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Go to BravenSmartCard.com or download the MyTotal Benefits app on your smartphone to get started.
[Text Appears: BravenSmartCard.com
Download the MyTotal Benefits app]
[Image on Screen: QR code, Smartphone screen showing the MyTotal Benefits app installing]
If you have questions about your Smart Card, we’re here to help.
Call 1-800-688-9140, weekdays, from 8 a.m. to 8 p.m.
[Text Appears: Smart Card Member Services
1-800-688-9140 (TTY 711)
Call us weekdays, 8 a.m. – 8 p.m.,
Eastern Time]
[Image on screen: Braven Health logo]
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Things to Know:
1. Register for an account on BravenSmartCard.com. This step will not activate your card.
2. Activate your card by calling, 1-844-210-2175 (TTY 711)
3. Use this card for the following:
- Over-The-Counter (OTC) Benefit‡
- Grocery Benefit‡*
- Flex Benefit
- Fitness Benefit
- Rewards & Incentives
4. Use your card on eligible items at participating retailers. For eligible items and a full list of participating retailers, visit BravenSmartCard.com and create an account, or call 1-800-688-9140 (TTY 711).
5. Download the myTotalBenefits app from the app store on your smartphone and use it to view balances, make purchases, manage your account and more.
Questions or Issues With Your Card?
Call Smart Card Member Services weekdays from 8 a.m. to 8 p.m. ET at 1-800-688-9140 (TTY 711) or visit BravenSmartCard.com
*The benefits mentioned are part of a special supplemental program for the chronically ill. Not all members qualify. If you want to know if you have a qualifying condition, please call 1-888-621-5894 (TTY 711) and select option 2 to speak with a Care Manager.
One Card With Access to All of These Benefits
Your debit card is restricted to eligible items at participating retailers and merchants, which can be found online at BravenSmartCard.com. Or by calling our Smart Card Services line Monday to Friday, 8 a.m. to 8 p.m. Eastern Time (ET), at 1-800-688-9140 (TTY 711)
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Over-The-Counter (OTC) Benefit
$70 - $85 every 3 months (varies by plan)Over-The-Counter (OTC) Benefit
You can spend $280 to $340 per year on OTC items. That’s $70 to $85 every 3 months on items like toothpaste, vitamins, denture cleaner and much more.
- You'll receive the OTC Catalog in a separate mailing. Visit BravenSmartCard.com for more information about this benefit or to download a catalog. To request an additional catalog, call 1-800-688-9140 (TTY 711).
- Free shipping, on online and catalog items, delivered right to your door
- 4 convenient ways to order:
- Online: You can place an order online at BravenSmartCard.com. Remember to save your username and password for future orders.
- Mail: You can order OTC items by mail. The OTC catalog you receive will include an order form and instructions on sending us your request. Mail the order form to:Braven Health OTC Orders4613 N. University Drive, #586, Coral Springs, FL 33067
If the end of the benefit period is approaching, you can order online or call us if you don’t think your order form will be received in time.
- Phone: If you have questions or would like to place an order over the phone, you can call our SmartCard Services line Monday to Friday, 8 a.m. to 8 p.m. ET, at 1-800-688-9140 (TTY 711).
- Retail: Visit a participating pharmacy or retailer to buy eligible OTC items with your available funds. A full list of participating retailers and OTC categories can be found under the Over-the-Counter Benefit section of the online portal at BravenSmartCard.com.
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Grocery Benefit
$85 every 3 monthsGrocery Benefit
For those that qualify* you can use your Braven Health debit card to spend up to $340 per year to buy food and produce at participating stores. That’s $85 every 3 months. Spend it on approved grocery items at participating stores.
To find participating stores and eligible items such as bottled water, fruits and vegetables, breakfast foods, dry pasta and more, visit BravenSmartCard.com.
*The benefits mentioned are part of a special supplemental program for the chronically ill. Not all members qualify. If you want to know if you have a qualifying condition, please call 1-888-621-5894 (TTY 711), option 2, weekdays, from 8 a.m. to 5 p.m. ET.
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Flex Benefit
$275 per yearFlex Benefit
You can use your Braven Health debit card to spend up to a total of $275 each calendar year for one or more of the following benefits:
- Acupuncture
- Weight Watchers weight management program (Weight Watchers Only)
- Bathroom safety devices*
- Nutritional/dietary benefit
- Additional hours of Papa In-home Support Services
- Activity tracker*
- Transportation for health related rides via Uber and Lyft
*Limited to items available on BravenSmartCard.com. Papa is an independent company that supports Braven Health in the administration of in-home support services.
For details and the rules and conditions for each of these flex benefits, visit BravenSmartCard.com.
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Fitness Benefit
$200 per yearFitness Benefit
You can use your Braven Health debit card to spend up to $200 each calendar year toward memberships at a health club, yoga studio and/or virtual fitness program you use at home, or eligible fitness equipment like a yoga mat, hand-held free weights, exercise bands and more.
- For more information about using this benefit, visit BravenSmartCard.com or call 1-800-688-9140 (TTY 711).
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Rewards & Incentives
up to $350 per yearRewards & Incentives
As our valued member, your health is important to us. With Healthy Journey Rewards, you can earn rewards while taking care of your health.
Earn up to $350 per year in rewards for these health screenings.
- Annual Wellness Visit - $75
- Colorectal Cancer Screening - $50
- Diabetic HbA1c Test - $25
- Diabetic Retinal Eye Exam - $25
- Diabetic Kidney Function Test - $25
- Diabetic Self-Management Training - $25
- Healthy Heart Self-Management Training - $25
- Breast Cancer Screening - $50
- Bone Mass Density Testing - $50
Rewards & Incentives dollars you earn can be used at:
- Starbucks
- Panera Bread
- Subway
- Dunkin Donuts
- Chipotle
- iTunes or Apple Store
- 1-800-Flowers
- Macy's
- Home Goods
- Bath and Body Works
- Best Buy
- Marshalls
- PetSmart
- T.J. Maxx
To receive your reward(s), complete the screening/test or training, then visit BravenSmartCard.com (Rewards & Incentives section) to fill out and submit a Health Attestation form. You can also download the form and mail it in. For help completing the form, call our SmartCard Services line Monday to Friday, 8 a.m. to 8 p.m. ET at 1-800-688-9140 (TTY 711). Once confirmed, your rewards will be automatically loaded onto your Braven Smart Card.
Once the form is received, your rewards will be automatically loaded onto your Braven Health Smart Card.
To find out where you can use your rewards, visit BravenSmartCard.com or call 1-800-688-9140 (TTY 711).